Imagine. Invent. Innovate.
Check out our guidelines below, before requesting a quote!
If not, click below.
These guidelines will help determine what we need for your project.
- All Orders Received after Noon (12pm EST) enter schedule on next day!
- Each job must be written as a separate PO & goods must be shipped in under seperate PO’s
- Production Schedule: 7-10 working days upon receipt of PO, Art, Merchandise & Approval.
- Any merchandise unclaimed over 3 months will be donated to a worthy cause.
- All goods must be in house 3 business days prior to set production date to avoid delay.
- Order forms, artwork and merchandise must be received complete prior to being put on the production schedule.
- All payment arrangements must be finalized before orders will enter the production schedule.
- Dispute of quality claims must be made within 30 days of receipt of merchandise.
When available • From receipt of art approval & arrival of merchandise.
- Rush Charges of 30% (5 – 6 Business days)
- Rush Charges of 40% (3 – 4 Business days)
- Rush Charges of 50% (2 Business days)
- Rush Charges of 100% (1 Business day)
Revisions / Add ons to Existing Orders – Additional garments added to an order after its already approved ( new orders/re-runs ) will unfortunately no longer be accepted. A new PO for the add. pieces must be placed. If you feel the need to still submit a revised order please understand that your order will be placed on hold until ALL garments arrive and at that time a NEW ship date will be emailed to you. Your current ship date is no longer valid. * No Exceptions*
All goods being dropped off must arrive in boxes or bags, w/ provided packing slip, otherwise they will not be accepted.
- For artwork/new orders: Info@wunderthought.com
- Phone Number: 305.679.5080
Enter Your Information And Get A Quote
How do we make the process easy for you?
These are just a few of the perks of sending your embroidery work with us.
We will provide you a visual design for approval before any productions runs start up.
Imagine & Create
Don’t have a design in mind? Don’t worry one of our designers can take care of you!